All items purchased from our online store are guaranteed to be the best in their class. We absolutely guarantee that the item you purchase is free from any manufacturing defects for the period of 1 year.
A return for exchange or refund must be first of all approved by our support department. You can contact them via our online contact form.
The exchange and or refund policy does not cover defects due to intentional damage, general wear and tear (such as scratches and chips) or neglect. Waterproof watch models must have the crown screwed down tight to ensure water does not leak in. All ordered watches have a tamper proof seal, once removed, the return policy is considered void on the watch.
The condition of the returned item must be 100% brand new, it must have never been used, worn or unpacked. Once you have worn or used your purchased item, the exchange and refund policy is considered void.
All shipping costs for returns are not refundable and the customer is strongly encouraged to insure their return package.
All products are subject to a final inspection for the above laid out conditions before the return is processed.
All refunds will be issued only upon approval once the return item is received. Refunds are in full, less shipping and handling charges as well as the credit card processing charge (if payment was made via credit card).
We guarantee that all items ordered are the best in their class. A thorough quality control process is in place during the manufacturing process and prior to shipping the item, all ordered goods are subject to a stringent inspection.
All purchases from our store are delivered immediately and safely, and we do guarantee that all shipments will clear customs world-wide 100%. On the rare occasion that a reshipment is required for whatever reason, we will reship the order to the customer at our own expense.
Products on our site are covered by a 1 year warranty against manufacturing defects. If you plan to return your order to us for any reason, please feel free to refer to our refund and exchange policy.
Bear in mind that you are purchasing a replica product. Proper handling and care for your new replica product is key to its longevity.
